Legal

Terms of Service

The rules that keep things fair for both of us.

Last updated March 2026

By using fermylab.com or placing an order with us, you agree to these terms. Please read carefully. If you do not agree, please do not use the site.

Who we are

FermyLab is a small-batch bakery operating out of Noida, India. Orders are prepared fresh and delivered locally within our serviceable pincodes.

Your account

  • You must provide accurate details when creating an account.
  • Keep your password confidential. You are responsible for activity under your account.
  • You must be 18 or older, or have parental consent, to place an order.

Orders and pricing

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes.
  • Prices and availability may change without notice.
  • An order is confirmed only after we send an email confirmation.
  • We reserve the right to cancel any order and refund you in full if we cannot fulfil it.

Coupons

Discount coupons like TRYNEW are for first-time buyers and cannot be reused on later orders. We may withdraw or change coupons at any time.

Delivery

See our Shipping & Delivery page for details on service areas, delivery timing, and charges.

Returns and refunds

Because our products are perishable, refunds are handled case by case. See our Refund Policy for details.

Intellectual property

Product names, recipes, branding, and site content are the property of FermyLab. You may not reproduce them without written permission.

Limitation of liability

Our liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss.

Changes to these terms

We may update these terms as the business evolves. Continued use of the site after changes means you accept the updated terms.

Contact

Questions? Email us at shashank@fermylab.com.